What are the check-in and check-out times at Mandarin Oriental Palace, Luzern?
Check-in is at 15:00 and check-out is by 12:00.
MANDARIN ORIENTAL PALACE, LUZERN
Key details
About the Hotel
Haldenstrasse 10, Lucerne, 6002,
- Steps from Old Town
Perfect
9.1
9.7
4.7
4.8
The 5-star Mandarin Oriental Palace, Luzern hotel offers spacious rooms about a 5-minute walk from Reuss. Offering a steam room and a sauna along with an à la carte restaurant, this exclusive hotel boasts a scenic location just steps from the glitzy lakeside Grand Casino Luzern.
Location
Hans Urs Cardinal von Balthasar Resting Place Tomb is a mere 550 metres away, while Old Town Lucerne is a mere 1.2 km from the hotel. The Mandarin Lucerne is right near Seebad Luzern, and a central beach is 2.4 km away.
The property allows you to enjoy such natural sights as Lake Lucerne around 5 minutes' walk away. There is The Rosengart Collection a mere 1.4 km away, while Bahnhof Luzern bus station is within a 900-metre distance of this elegant hotel.
Lucerne train station is in proximity to the Mandarin.
Rooms
The accommodation offers 138 rooms with a mini-bar, coffee and tea makers, and such modern conveniences as a flat-screen TV. The rooms also feature a private bathroom. The bathrooms come with a shower and an electronic bidet along with hairdryers and dressing gowns for more comfort.
Eat & Drink
The onsite Quai 10 restaurant serves Mediterranean specials, and at the same time, Japanese classics are available in Minamo restaurant. Gastronomic options include a lounge bar.
Leisure & Business
Guests will enjoy access to a movie theatre provided for their entertainment. There is a fitness club with a wide range of sports.
“Overlooking Lake Lucerne, this is a grand property where the staff seem dedicated to creating memorable stays. Dining stands out, particularly the Japanese chef's offerings and the two Michelin-starred Colonnade. Sustainable practices meet Belle Époque history, offering guests a blend of conscientious luxury and old-world elegance.”
Choose your preferred room category
Choose from double rooms, family suites, and luxury options with breakfast, flexible cancellations, and exclusive offers
- Deluxe Lake View Room Terrace2 persons37 m²2 Single bedsBalconyroom details
- Panoramic Junior Suite2 persons52 m²1 King-size bedBalconyroom details
- Superior Room2 persons25 m²2 Single bedsShowerroom details
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Calendar with prices and room availability
Search your travel dates to view current prices and available rooms
Hotel amenities and facilities
Each 5 star hotel provides luxury amenities designed for comfort and memorable stays
General
- No smoking on site
- Parking
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- Express check-in/ -out
- Pets allowed
- Rooms/ Facilities for disabled
- 24-hour security
- Luggage storage
- Locker room
- Allergy-free rooms
- Lift
- Currency exchange
- Smoke detectors
- Electric vehicle charging station
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness centre
Guest Parking
- Public parking is possible at a location nearby at CHF 55 per day.
Services
- Paid airport shuttle
- Valet parking
- Pet amenities available
- Room service
- Housekeeping
- Laundry
- Dry cleaning
- Welcome drink
Dining
- Restaurant
- Bar/ Lounge area
Business
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
- Children's buffet
Spa & Leisure
- Sun terrace
- Garden area
- Spa & wellness centre
- Sauna
- Steam room
Room features
- Paid Wi-Fi in rooms
- Air conditioning
- Heating
- Terrace
- Garden furniture
- Tea and coffee facilities
- Ironing facilities
- Rollaway beds
Bathroom
- Free toiletries
- Bathroom telephone
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Dining Onsite
Mandarin Oriental Palace, Luzern presents a delightful fusion of culinary experiences, offering guests the chance to indulge in a wide array of exquisite dining options. From Mediterranean flair to elegant French dishes, each venue provides a unique ambiance that enhances the enjoyment of every meal.
MOzern
International buffet
Ambiance
A welcoming and spacious atmosphere perfect for any meal throughout the day.
Key Offerings
Savor a diverse selection of global flavors in a vibrant setting, ideal for hearty breakfasts, leisurely lunches, or sumptuous dinners.
Reservation
Not needed
Open for breakfast, lunch, and dinner.
Quai 10
Mediterranean
Ambiance
A stylish spot with al fresco dining by the lake, perfect for savoring breezy moments.
Key Offerings
Experience a menu inspired by Mediterranean coastlines, boasting fresh and vibrant dishes that delight with every bite.
Reservation
Recommended
Open for lunch and dinner.
Minamo
Japanese
Ambiance
A serene and elegant dining space, designed to reflect traditional Japanese aesthetics.
Key Offerings
Delight in authentic Japanese cuisine, featuring a selection of delectable sushi and sashimi; dinner only adds a special touch to the experience.
Reservation
Recommended
Open for dinner from Monday to Sunday, 18:30 - 22:30.
Colonnade
French
Ambiance
An upscale dining experience offering a chic and sophisticated environment.
Key Offerings
Enjoy exquisite French dishes with a contemporary touch, beautifully complemented by an extensive wine selection.
Reservation
Recommended
Open for dinner from Wednesday to Saturday, 18:00 - 23:00.
The Marlin
Seafood
Ambiance
An elegant restaurant overlooking the lake, offering a tranquil dining experience.
Key Offerings
Relish a delightful selection of fresh seafood, ideal for both lunch and dinner.
Reservation
Recommended
Open for lunch and dinner.
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Mandarin Oriental Palace, Luzern Location
Haldenstrasse 10, Lucerne, 6002,
Map view
City landmarks
Bridge
Chapel Bridge
1.12 km
Square
Lion Monument
770 m
Museum
Swiss Museum of Transport
1.29 km
Event hall
Lucerne Culture and Congress Centre
1.33 km
Museum
Glacier Garden of Lucerne
940 m
Landmark
Jesuit Church
1.35 km
Bridge
Spreuer Bridge
1.49 km
Museum
Bourbaki Panorama
770 m
Church
Franciscan Church
1.52 km
Landmark
Lake Lucerne
1.03 km
Museum
The Rosengart Collection
1.4 km
Museum
Alpineum
850 m
Museum
Modern Art Museum
810 m
Landmark
Old Town Lucerne
1.18 km
Landmark
Matthauskirche
830 m
Landmark
St Mark's Church
860 m
Museum
Natur-Museum Luzern
1.47 km
Landmark
Museggmauer
1.41 km
Public Building
Town Hall
1.1 km
Square
Schwanenplatz
850 m
Landmark
Nadelwehr Luzern
1.29 km
Landmark
Saint Peters Church
910 m
Park
Inseli Park
1.76 km
Museum
Historisches Museum Luzern
1.44 km
Square
Kornmarkt
1.19 km
Landmark
The Nine Towers
1.38 km
Beach
Lido
1.72 km
Mall
Nationalquai
2.1 km
Nearby
Church
Church of St. Leodegar
460 m
Casino
Grand Casino Luzern
270 m
Restaurants
Schweizerische Hotelfachschule
190 m
Adligenswilerstrasse 22 6002 Luzern
Restaurant Olivo
230 m
Haldenstrasse 6
Tivoli - Das Restaurant Am See
260 m
Haldenstrasse 16A
China Shanghai 3
310 m
Haldenstrasse 23
National
690 m
Haldenstrasse 4 Grand Hotel National
Jialu National
380 m
Haldenstrasse 4 6006 Lucerne
Rebstock Restaurant
560 m
St.-Leodegar-Strasse 3 6006 Lucerne
Explore Lucerne
Local Highlights Near Mandarin Oriental Palace, Luzern
Lion Monument
10 minutes' walk
This iconic sculpture commemorates Swiss Guards who perished during the French Revolution, showcasing stunning craftsmanship.
Chapel Bridge
14 minutes' walk
A picturesque wooden bridge adorned with flowers, known for its historical paintings and stunning views of the river.
Swiss Museum of Transport
5 minutes' drive
An interactive museum highlighting Switzerland's transport history through immersive exhibits and model displays.
Lake Lucerne
13 minutes' walk
Famed for its scenic beauty, perfect for leisurely strolls or boat tours, offering breathtaking views of the surrounding mountains.
Hiking at Pilatus
20 minutes' drive
Thrilling hiking trails with stunning panoramic views. Rentals for hiking gear are available nearby.
Yoga Classes at Grounding
15 minutes' walk
Relax in soothing yoga sessions offered at this local studio, providing a tranquil atmosphere to unwind.
Boat Rentals on Lake Lucerne
15 minutes' walk
Enjoy the serene waters of Lake Lucerne with paddleboat or rowboat rentals available for a refreshing experience.
Restaurant Olivo
3 minutes' walk
Offers Mediterranean cuisine in a cozy setting. Signature dish: Risotto with seasonal vegetables. Reservations recommended.
Tivoli - Das Restaurant Am See
4 minutes' walk
Delight in Swiss specialties with lakeside views. Known for its fresh fish dishes and local wines.
China Shanghai 3
4 minutes' walk
Authentic Chinese cuisine with a varied menu. Great for families and providing vegetarian options.
Grand Casino Luzern
4 minutes' walk
An elegant venue for gaming and entertainment, featuring various events and dining options. 18+ entry only.
Lucerne Culture and Congress Centre
16 minutes' walk
Host to concerts and performances, this venue boasts excellent acoustics and a variety of cultural events throughout the year.
Getting around
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Public parking is possible at a location nearby at CHF 55 per day.
Internet
Wireless internet is available in the hotel rooms at CHF 15 per day.
Breakfast
The hotel offers a full breakfast at the price of CHF 50.0 per person.
Children & extra beds
Maximum capacity of extra beds in a room is 1.
Pets
Pets are allowed on request.
Languages
English, German, Spanish, Italian
Number of floors:
6
Number of rooms:
138
Former name
mandarin oriental palace
Reviews and Ratings
Insights and feedback shared by past guests
Pros
Lake location
Helpful staff
Excellent service
Cleanliness
Cons
Hidden charges
Noisy rooms
Parking charges
Guest reviewsShow more reviews
FAQs
About Mandarin Oriental Palace, Luzern
Is there a restaurant available at Mandarin Oriental Palace, Luzern?
The hotel features four on-site restaurants offering Mediterranean, Japanese, and French cuisines.
Does Mandarin Oriental Palace, Luzern provide parking facilities?
Guests can park their vehicles in the garage or car park on-site.
What wellness amenities are available at Mandarin Oriental Palace, Luzern?
The hotel offers a fitness centre, sauna, and a full-service spa.
How far is Mandarin Oriental Palace, Luzern from Zurich Airport?
The hotel is located 70 km from Zurich Airport.
What nearby attractions can guests visit from Mandarin Oriental Palace, Luzern?
Nearby attractions include Chapel Bridge (1 km), Lion Monument (1 km), and the Swiss Museum of Transport (1 km).
Are pets allowed at Mandarin Oriental Palace, Luzern?
Pets are permitted at the hotel.
What room amenities are available at Mandarin Oriental Palace, Luzern?
Rooms feature air conditioning, free Wi-Fi, premium bedding, and some include a balcony with lake or mountain views.
What dining options are nearby Mandarin Oriental Palace, Luzern?
Nearby dining options include Schweizerische Hotelfachschule (0.5 km), Art Deco Hotel Montana (0.5 km), and Tivoli - Das Restaurant Am See (0.5 km).
What services does Mandarin Oriental Palace, Luzern offer for business travelers?
The hotel provides meeting and conference facilities along with comprehensive business services.
How far is the train station from Mandarin Oriental Palace, Luzern?
The train station is 1 km away, approximately a 16-minute walk.
Are there any special features for families at Mandarin Oriental Palace, Luzern?
The hotel offers connecting room options and children's buffet in the dining facilities.
Does Mandarin Oriental Palace, Luzern have a bar or lounge area?
The hotel features a bar and lounge area for guests to enjoy.
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